2M KABLO implements the quality policy by maintaining the highest level of customer satisfaction in all products and services it provides with a customer-focused approach, ensuring the sustainability of product quality aiming continuous improvement, providing efficient use of resources, respecting nature and human life, continuously improve the competence of its employees through training programs and conducting business aiming to ensure the active participation of employees.
Within the scope of quality policy which aiming continuous improvement; with AX ERP software, purchasing, planning, production, sales, storage and customer relations processes are followed. This software is further enhanced by the ICRON software, which makes a great contribution to effective planning and cost management. The programs that are in use provide easy, fast, error-free control and recording for total quality control. On the other hand, customer complaints are managed through action management in order to maximize customer satisfaction with QDMS (Quality Document Management System) software
In the laboratory equipped with modern testing equipment, all tests can be performed at the time of production. 2M KABLO makes many tests in its own laboratories such as; corrosive gas measurement, smoke density tests, fire resistance tests, UV resistance, oxygen index, oil resistance tests, scanning factor, toxic index, cold/hot resistors, CPR fire tests, Physical and other electrical tests.
2M KABLO undertakes to respond to customer complaints within 72 hours for unconditional customer satisfaction All around the world product liability insurance for up to 20.000.000 Euros.
It provides all these activities in accordance with ISO 9001: 2015, ISO 14001: 2015, ISO 18001: 2014, ISO 50001: 2011 ISO 27001:2013 quality management standards.